FAQs

The children’s, junior youth, and youth versions of the course have similarities and differences. The content and stories are similar, but are tailored to their specific age group in different ways.

When an athlete registers, the learning management system remembers their age and sport. The course that best fits their needs is then enabled for their account.

How long the course takes to complete will vary from person to person, so the times below are only an estimate. 

We recommend that children and youth take as much time as needed. They are also welcome to revisit any part of it as much as they like.

There are versions of this course for three sports:

• Hockey
• Football
• Lacrosse

There are future plans for additional versions of the course that cover other sports. Please check the website https://orangejerseyproject.ca/ for further updates.

This course is open to any athletes, parents or coaches who are registered.

Logging in helps you in two ways:

1. Tracking: When you log in, the learning management system (LMS) keeps track of where you are in the course. If you step away and return, it will remember where you last left off.
2. Certificate: When you log in, the LMS keeps track of your completion of the course. When you finish, you will receive a certificate.

The content in the Orange Jersey Project may be emotionally triggering, especially for those with personal or family connections to the history of Indian Residential Schools. Topics such as trauma, racism, and intergenerational impacts can evoke feelings of sadness, anger, guilt, or discomfort. Indigenous participants may experience heightened emotions related to their lived experiences, while non-Indigenous participants may find the content challenging as it confronts difficult truths about colonialism. To support participants, we recommend practicing self-care, seeking support if needed, and approaching the material with empathy and respect.

While supervision is not required, it is recommended during registration for kids under the age of 13. We also recommend you support your child as they go through the content. This will help reinforce the concepts they are learning.

For younger kids: You can support your child by helping them register and by encouraging their participation at their own pace. You can take the course along with them and discuss the various topics along the way. Consider supporting them to find ways to be an ally to Indigenous peoples.

For older kids: Discuss the topics covered in the course. Support them as they explore ways to be an ally for truth and reconciliation efforts.

If you have more than one child to register, please create separate accounts for each child using a unique user name each time. You may use the same email address for each account–or a different one.

No, registration and access to the courses are free of charge.

The courses focus on truth and reconciliation, the history and impacts of residential schools, how sports can promote healing and positive change, and how to be an ally for truth, reconciliation, and Indigenous justice.

Please note that your email will not be used for purposes other than relaying learning status. You will not receive emails from this Learning Hub outside of badge notifications, certificate updates, or prizes being won by the athlete.

Yes, each course offers a certificate upon completion, recognizing the child’s achievement.

Yes, your parent’s email can be used, but each child in your family will need a separate account with a different username.

Yes. A parent or guardian can help you during registration if needed.

Yes, you’ll need your own email to create an account and confirm your registration.

Yes, you need to be on a sports team to register.

You can work through the course at your own pace—there’s no time limit to finish.

If you don’t have an email, your parent or guardian can register you using their email, but the username will still need to be yours.

If you have any issues registering or logging in, ask a parent, guardian, or coach for help. You can also contact the support team on this site for assistance.

You’ll learn about the history of residential schools, the importance of truth and reconciliation, how sports can help bring positive change, and how to be an ally for truth, reconciliation, and Indigenous justice.

Yes, when you finish the course we will send you a certificate you can download or print.

To reset your password, go to the login link which you can find in the main menu or navigation bar at the top of the web page. Once you click the login link, you will be taken to the login form. At the bottom of the login form, you will see a link that says “Request a new password”. Click this link and you will be asked to fill in your email address or username. Once you fill this in and click submit, an email will be sent to the email address you input to the form. Be sure to check your junk or spam folder in case the email was directed to that folder.

If you are still unable to reset your password, please reach out to us.

If you are having issues logging in with the email address that you had registered with, there are a few steps you can take:

1. Make sure the email address and password are spelled correctly.
2. Check your junk or spam folders of the email address you had registered with. Be sure you have received an email confirming your registration.
3. Reset your password. See the FAQ tab for information on how to reset your password.

If you are still experiencing issues, please reach out to us.

LMS stands for Learning Management System that users can leverage to access course content and related information online.

You can find your course progress under the My Courses link in the main menu or navigation bar at the top of the web page. This page is where you will find the courses you are enrolled in, the on-demand courses that come with your Community membership level, your course progress, your letters of completion, and your final certificate.

The course may be slow to load due to a user’s internet connection, network speed or bandwidth. To check your connection speed, visit https://www.speedtest.net/. A good internet speed is at or above 25 Mbps.

If your connection is above 25Mbps and you are still experiencing issues, try to clear your cache, or try a different browser. To clear your cache, follow these instructions: https://www.pcmag.com/how-to/how-to-clear-your-cache-on-any-browser.

If you are still experiencing issues, please reach out to us.

The site speed may be slow due to a user’s internet connection, network speed or bandwidth. To check your connection speed, visit https://www.speedtest.net/. A good internet speed is at or above 25 Mbps.

If your connection is above 25Mbps and you are still experiencing issues, try to clear your cache, or try a different browser. To clear your cache, follow these instructions: https://www.pcmag.com/how-to/how-to-clear-your-cache-on-any-browser.

If you are still experiencing issues, please reach out to us.

The quiz may be slow to load due to a user’s internet connection, network speed or bandwidth. To check your connection speed, visit https://www.speedtest.net/. A good internet speed is at or above 25 Mbps.

If your connection is above 25Mbps and you are still experiencing issues, try to clear your cache, or try a different browser. To clear your cache, follow these instructions: https://www.pcmag.com/how-to/how-to-clear-your-cache-on-any-browser.

If you are still experiencing issues, please reach out to us.